Friday, November 12, 2010

- Being Driven Away From Microsoft


Last year my wife spent 7 weeks in Florida helping my father in law recuperate from surgery. In the meantime my daughter and I were home alone – but the situation was drastically improved with frequent use of Skype video calling. With the combination of a wireless network and my daughter’s laptop, my wife was able to tuck my daughter in at night, (more or less) and spend time with us during the day. She said that it felt like being ‘Richard Nixon’s Head’ from Futurama, but it was much better than nothing at all.

Anyway, when my daughter’s laptop gave up the ghost in the middle of that trip, there was no question of shopping around or planning ahead, I just ran out and bought another one as quickly as possible. Unfortunately, it came with Windows 7.

Thanks to that mistake we’ve had a chance to try Windows 7 extensively. And we’ve decided that if this is the direction that Microsoft is going, then they’ll be going there without us. It’s not that it’s slow, or that it crashes a lot, or that you can’t install anything like was the case with Windows Vista. But it’s so counter intuitive that it takes much longer to do anything you want to. Like all Microsoft products, it tries to do everything for you and in the process, prevents you from doing pretty much anything.

At the very least, it takes that Microsoft “The customer is an imbecile so we had better do everything for them!’ philosophy to a ridiculous extreme. We spent hours trying to get it to do trivial things like recognize a file as video instead a zip file, or to find a shared network printer, and we’ll never get that time back. So we’ve more or less decided that we’re done with Windows 7, and if it’s our only option, then we’re done with Microsoft as well.

Now we’re shopping for a new laptop for my wife, and we’re having a bear of time finding anything that will be delivered new without Windows 7. We have Vista as an option, but that’s like deciding to go with a serving of diphtheria instead of the broken leg. If we can’t find one that can spare us either liability, then we’re considering going with (brace yourself) a Mac.

Personally I’m a Unix guy, which as you probably know is the libertarian of computer operating systems. It gives you all the freedom in the world including the freedom to do irreparable damage to your software, hardware, data, and network. I’ve stayed away from Macs because I’ve done so much work on computers, that’s always meant PC’s on the desktop, and Unix behind the scenes. But I’m told by friends who have them that it isn’t just a chick’s computer anymore.

It’s certainly not my first choice, but I won’t use Windows 7, and it seems a bit much to ask my wife to learn how to use Unix. Besides, as the CFO of my little company she needs to use a lot of shrink wrapped applications that don’t usually have Linux capable versions. (It’s all tax and compliance stuff – small apps from small companies that write to a niche small business audience).

Anyway, I’d appreciate any suggestions from the more techno savvy readers. If you’d rather keep it private, an email address can be found on my profile if you don’t already have it.

16 comments:

Bizdoc said...

Mac OS X is UNIX 03 certified

Tom said...

Well if it's REALLY certified then I guess the decision is made!

No seriously, what in the world can that possibly mean to a small business owner? Is there someone out there thinking to themselves: "I'm considering a Mac but... let's hold off a while and see how that UNIX 03 certification is coming along first."


I appreciate the input, but I'm not sure it has any bearing on anything. It's going to be my wife's machine and she doesn't know (and isn't going to learn) to use Unix. It's mostly just going to be a personal machine.

martywd said...

Dispite it's newage kumbaya name, I'd give Ubuntu a try.   I learned Linux struggling with Redhat 6.x, then got more confortable using 7.x, and beyond.   Fedora was great in the beginning, but lost it's way for a while which pushed me to Ubuntu which was a bit of a learning curve challenge moving to a debian type build.   Anyway.   I've been using Ubuntu since around 8.0x now.   Multimedia support, with a little package repository tweaking is top notch.   'Regular' Unbuntu, at the moment, usings the Gnome Desktop, but you can go KDE with Kubuntu, or check out the educational Edubuntu which I just installed on another one of my machines for my grandkids to use when they visit.
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Tom said...

No can do Marty - It's a Linux, but thanks for the input.

I have no beef with Linux, I rather like it. I have Ubuntu installed on one of my antique machines that I use as a database server. But this is for the Mrs. We need compatibility for all the older apps she has and 'ease of use' for everything else.

Another option we might consider is just making sure that whatever we buy can still run an older copy of XP. Then I'll strip off the delivered OS and install XP myself.

Tom said...

As an aside, one of the jokes around my house refers to 'enhancing your printing experience'.

Every peripheral manufacturer has this BS 'management' software they install on your machine designed to 'enhance your experience' at using their product. But it's always the most useless crap that adds itself to your startup script, keeps a device monitor in memory, automatically scans the internet for and downloads any "important" updates, and generally makes a complete nuisance of itself. All you wanted to do was print a damned form or something, but instead you end up getting your 'printing experience' enhanced.

You know how this goes. In short order you have 15 or twenty 'experience enhancing' software's that are all taking up space, downloading updates and keeping you from getting to what you wanted to do in the first place.

So whenever we see some self important and totally useless addition to what would be the normal business of life, we joke that it's really there to enhance your flashlight' experience, or your 'spare tire experience' or your 'plastic replacement mailbox' experience.

It's apropos of nothing I know, but I always wanted to complain about that, and this is the most public venue I could think of. If you know anyone who works at Lexmark, please call them and tell them to fire all of their developers who work on anything but drivers.

They'll be doing us all favor.

Anonymous said...

Nearly all the new hardware has more than one CPU and supports virtualization, which means you can have great "ease of use" with KDE in linux for routine stuff (mail, browsing, etc.) and then run a virtual XP machine at faster than native speed using VirtualBox for all those applications that just have to think they're in Windows. And you can cut and paste between the environments.

martywd said...

OK, so some flavor of *nix is definitely out.   Oh well.
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'Anon's' mention of VirtualBox for hosting windows is a good idea.   I'm running a couple of flavors of windows on my Ubuntu box which works very well for the limited time I need print and scanning functionality that are still a bit lacking in Linux.   But then again, my *nix box is running a I7 processor AND 6 GB of RAM.   That laptop in question has much less computer power, so I'm not sure your results going that route would be satisfactory?
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I can't see a Mac as being the solution since the wife needs 'compatibility for all the older apps'.   Unless of course those 'older apps' are apple, too?
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At this point in time XP is supported until something like Apr 2014 so if you can find a XP _retail_install_ with valid key included that doesn't set you back an arm and a leg?   That's probably the strategy to take.   Just be absolutely sure that XP drivers for the hardware on the laptop are available.   Now that XP is on it's last legs, hardware driver availablity is something one should NOT take for granted!
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Good luck, Tom.
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Anonymous said...

I'm "Anon" because I can't convince Google I am who I am - usually post as TimH.
I'm running VirtualBox under Mandriva on a Dell Inspiron E1405 (T2300 dual core) with a mere 1GB of memory. Quicken runs in my virtual XP faster than it runs when I boot into the native XP partition (and without the buggy behavior I get using Wine). I'd guess even the cheapest laptop these days is more powerful than mine. More memory is always better of course.

Hell_Is_Like_Newark said...

My wife's old XP machine is near death. I am sort of in the same boat. I have a scanner and some old software programs that will not run on Windows 7 (I am not upgrading to the Pro version of 7 that allows a 'virtual' XP mode to be run).

As soon as a few more $$ become available, I am buying a bare bones machine and re-installing XP (just hope it works with the newer motherboard).

When I bought my new laptop last year, Xoticpc gave you the option (for extra $$) of having XP installed instead. Not sure if they still offer that service. You might want to check them out. The Asus brand laptop I have (Windows 7) has been rock solid.

BillD said...

There are four ways to run Windows on a Mac. A dual-boot setup using Apple's Boot Camp utility gives the best performance. There are three virtualization systems: VirtualBox, VMware Fusion, and Parallels. The latest version of Parallels has a performance edge, from what I've read. I've had some stability problems with VMware and Windows XP on my four-year-old MacBook, so I wouldn't recommend that combination.

BizDoc said...

Sorry, didn't see the bit about it being for your wife, just that you did some Unix stuff.

Have her go try one at the Apple Store. If she likes it, great; if not, get something else.

Matt H said...

I agree, it sucks when MS moves stuff around. Particularly the things that you only have to mess with once or twice a year, which aren't really worth learning a new way to do.

New taskbar? Fine. I use that every day, and if the new way is really better, I'm willing invest the time to learn it. But messing with the way printer and network settings are done? So not worth it!

But given your other constraints (compatibility with older software, it's for the Mrs., etc.) my honest advice is to go with Windows 7. It's going to give you the most hardware and software compatibility overall. I think it would end up being your least-bad option.

Oh, by the way, that Lexmark/"enhance your ____ing experience" rant was awesome. We have one of their MFDs, and the included software has an atrocious memory leak. It fills its entire address space about an hour after printing anything.

Tom said...

Isn't it funny how this has become a sort of religious discussion in our culture? A half dozen otherwise intelligent insightful people have suggested that I switch to version of Linux even though I said that it wouldn't work in this case. (I've gotten a half dozen more in my regular email.)

So far the plan that looks like it has the most appeal is finding a machine type that will allow me to strip off windows 7 and install XP myself. I understand that it's being done by businesses all over the country, so I know it's possible.

It's true that I'll get no support but honestly, what is Microsoft support really worth anyway? I'm zero bid for it.

Blegoo said...

A simple search for "pc with windows xp" will get you what you need.
Example:
http://www.nextag.com/PC-with-windows-XP/stores-html

You can install XP on current macs, but why bother?
If all you need is a machine running XP AND older programs... get a brand new machine with XP installed.

martywd said...

Isn't it funny how this has become a sort of religious discussion in our culture?
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Heah Tom, OK so I missed the 'linux won't work part in your original post'.   This is NOT religion for me.   As far as I'm concerned ALL OPERATING SYSTEMS _SUCK_!   For me, Linux suck just a bit less the the rest.
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Tom said...

I'm with you on that score Marty.